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Get stellar results with quality checks performed throughout your project cycle.

Look long enough and you can probably find a company that can get your job in the mail quickly. Look longer and you might find another that delivers good service. Step Direct delivers both speed and reliable service on all of our jobs.

Our commitment to service is unsurpassed. We always deliver more value than our customers expect. Here’s how.

     • Our MOM Automated Job Management System keeps all project details on schedule and
        tags outstanding items.
     • FREE reviews of print designs ensure postal regulation compliance.
     • Requirements for repeat jobs are stored and tracked for future use.
     • A minimum of three state reviews are performed on every job.
     • Customer service representatives (CSRs) perform a 28-step quality control process on
        every job.
     • Production crews review the CSR QC checklist and perform a 35-step production quality
        check prior to job production.
     • Production supervisors review the CSR and production QC checklists before approving
        the first production piece and commencing production.

Step Direct. 50R Main Street, Ashland, MA 01721. 508-881-0002 Phone. 508-881-0003 Fax.
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